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← Back to Price & Inquiry Logs•Quote Date: 21/10/2025

Apple MacBook Pro 14-inch (2023) Backlight Issue Repair Quote

Device ModelApple MacBook Pro 14-inch (2023) M2 Pro
Reported SymptomCustomer reports the built-in display is black while external displays work fine, indicating a potential backlight issue.
Quoted Price Range$820 SGD
Recommended Action$0 Walk-In Diagnostic at Ang Mo Kio Store

Pricing Note: Quotes shown reflect component market costs as of 21/10/2025. Final repair pricing may vary due to part availability, supply chain shifts, or inflation. Visit our Ang Mo Kio store for a $0 walk-in diagnostic for an exact estimate.

Customer Inquiry

“I have a MacBook Pro 14 inch, 2023 model with Apple M2 Pro Chip. The built-in display is black, but it works with an external display. It seems to be a backlight issue. Can you fix this? How long will it take? What is the cost?”

Laptop Doctor Assessment & Quote

  • Quote Date: 21 October 2025
  • Initial Assessment: The reported issue suggests a malfunction in the built-in display, likely due to a backlight failure, which can be addressed through replacement.
  • Estimated Price Range: $820 SGD
  • Recommended Next Step: Please call Mr. Koay at the shop to arrange for the diagnostic and repair, or you may walk-in during operating hours.
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* Desktop repairs apply to the PC tower hardware unit itself. We do not service external monitors or standalone external keyboards.

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