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$0 Diagnostic Fee • Zero Obligation

Complete Laptop Check.
100% Free. $0 Hidden Fee.

Bring your laptop or MacBook to our Ang Mo Kio store. We test the hardware, explain the exact fault, and provide an upfront quote before any repair begins.

✓ $0 Diagnostic Fee✓ No Work Without Approval✓ Walk-Ins Welcomed

How Our Free Diagnostic Works

A straightforward 4-step process designed to remove all risk and guesswork.

STEP 01

Walk-In & Drop Off

Visit our Ang Mo Kio store (no appointment needed). Explain the symptoms to Mr. William Koay or our technical team.

STEP 02

Hardware Inspection

We test power rails, component voltages, display circuits, battery health, or internal liquid corrosion.

STEP 03

Upfront Quote & Stock Check

We contact you with a transparent price quote and estimated repair turnaround based on part availability.

STEP 04

Your Decision ($0 Risk)

If you approve, we proceed with the repair. If you decline, collect your device with $0 diagnostic fee charged.

Hardware Assessment

What Gets Inspected During Evaluation

We test all major hardware modules to pinpoint the root cause instead of replacing random parts.

Power & Charging Systems

Power IC testing, charging port wear, battery cycles, and motherboard power delivery rails.

Display & Screen Cables

LCD panel damage, backlight ribbon cables, GPU flickering, and hinge connector wear.

Liquid Damage & Corrosion

Visual inspection for coffee, water, or chemical spills on logic board traces and micro-components.

Storage & System Memory

SSD SMART health metrics, NVMe drive failures, boot loop diagnostics, and RAM stability.

Thermal & Cooling System

Fan motor wear, dust clogging check, CPU/GPU thermal paste degradation, and overheating shutdowns.

Inputs & Connectivity

Built-in keyboard traces, trackpad flex cables, USB-C/Thunderbolt data ports, and Wi-Fi modules.

Frequently Asked Questions

Common questions regarding our $0 diagnostic policy.

Is the diagnostic check really 100% free?

Yes, completely free. We inspect your laptop or MacBook at zero cost. If you choose not to proceed with the repair after receiving the quote, you pay $0.

Do I need to make an appointment before visiting?

No appointment needed! Walk-ins are welcomed during our regular store hours (Mon–Fri: 9am–8pm, Sat: 9am–6pm).

How long does a diagnostic evaluation take?

Most standard checks take between 1 to 24 hours depending on queue volume and issue complexity (e.g., intermittent liquid spill shorts take slightly longer to trace).

Will I be charged if you cannot fix my device?

No. If a device is unrepairable or replacement parts are obsolete, we will inform you directly and you collect your device for $0.

Free Diagnostic Inspection at Laptop Doctor Singapore
★★★★★
Verified Google Review

"Am blessed to meet William for my 2 nos. of laptop hard drive extraction and encasement. He is very professional, honest & helpful in offering valuable advice for my other hard disk docking station needs. I’m totally impressed by his sincerity in offering golden advice for my other older hard disks and offered to do free checkups for me!! Am entirely stunned by his knowledge, passion & down-to-earth attitude in sharing his knowledge with me! I’ve never met anyone/ any vendor whom is sincere and kind. He’s a shiny gem in this industry! Cheers!"

Verified Local CustomerRead on Google Maps ↗
Free Diagnostic & Quote

Get an Upfront Repair Estimate

Select your device category below for an accurate price and parts check.

Step 1: Select Your Device Category

* Desktop repairs apply to the PC tower hardware unit itself. We do not service external monitors or standalone external keyboards.

Same-Day Repair Available (Subject to Part Stock)

Get a free diagnostic check.Know your exact repair options upfront.

Bring your PC or MacBook in for an assessment. Speak directly with Mr. William Koay for honest advice and stock availability.

✓ $0 Diagnostic Fee✓ Walk-Ins Welcomed✓ Limited Store Warranty